TERMS & CONDITIONS

Payments and Pricing

Payments can be made via PayPal, VISA, MasterCard, American Express, Discover, Apple Pay, Amazon Pay, and AfterPay (only in the USA). Unfortunately, personal checks are not accepte1d.

Your payment card details are protected using SSL, a top-level encryption standard. When you pay for our products or services on our website, the information you provide is sent directly to our payment provider through a secure connection.

Payments are processed in USD. If your card’s currency is different, you can still place your order. Our system will accept the order by converting the amount to your card’s currency.

Cancellation Policy

Cancellations are accepted within 2 days of placing an order. You can submit requests from the My Order page.

Once an order has been shipped or is being cleared through customs, you can no longer cancel it. In this case, you will need to accept the package and arrange its return.

If our Customer Support Team has assured delivery within your specified timeline, your order is considered time-sensitive. Due to the steps we take to ensure timely delivery, we cannot accept cancellations for time-sensitive orders once they have been placed.

Order Acceptance & Payment

Our website prices and product availability may change without notice.

Errors will be corrected as soon as they are found.

With a wide range of products, occasional pricing errors may occur despite our best efforts. We regularly check prices during order processing, and if a product’s correct price is lower, we’ll refund the difference. If the correct price is higher than stated, we may contact you for instructions or cancel the order, notifying you. Please note that we are not obligated to fulfill orders at incorrect (lower) prices.

We reserve the right to refuse service to anyone at any time for any reason.

Free Gifting

To qualify for a free leather gift upon sign-up, the order value must exceed $150.

Each customer is eligible for one free gift only.

If you return the order, the gift must also be returned. If the gift is not returned, its value will be deducted from your refund.

Users & Accounts

All registered users are responsible for maintaining the confidentiality of their accounts.

Minors under the age of 18 are prohibited from registering as users of this website and are not allowed to transact or use the website.

Governing Law

Any dispute or claim arising from or in connection with this website will be governed and interpreted according to the laws of the UAE. The United Arab Emirates is our country of domicile.

Marketing

By agreeing to Fashionable Sleek’s SMS marketing at checkout, during custom order requests, or by subscribing through our tools, you consent to receive recurring text notifications (for your order, including reminders for abandoned checkouts), marketing offers, and transactional texts, including requests for reviews, even if your mobile number is on any state or federal do-not-call list. Message frequency may vary. Consent is not a condition of purchase.

If you wish to unsubscribe from receiving text marketing messages, reply with STOP to any mobile message we send, or use the unsubscribe link included in any of our messages. You understand and agree that other methods of opting out will not be considered valid. We do not charge for this service, but you are responsible for any charges and fees from your wireless provider. Message and data rates may apply.

For any questions, please contact us.

We have the right to change any phone number or short code we use to operate this service at any time. You will be notified of such changes. You agree that any messages sent to a changed number or short code, including STOP or HELP requests, may not be received, and we will not be responsible for fulfilling requests made in such messages.

To the extent permitted by law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in that information, and/or any action you may take based on that information or service.

Your right to privacy is important to us. Please see our Privacy Policy to understand how we collect and use your personal information.

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